Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges are calculated and displayed at checkout. Estimated delivery times vary by location:
- Domestic (Pakistan): 3–7 business days
- International: 10–21 business days
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Restrictions We currently ship to most countries worldwide. However, there may be restrictions on certain products for some international destinations.
Lost or Damaged Packages Bayt Al Hassni is not responsible for lost or stolen packages once confirmed as delivered. If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage at [your contact email].
Contact Us For any shipping-related questions, please reach out to us at [your contact email] or through our contact page.